1. Pierina Moreno, Rejina M. Selvam, Frederic Marimon | 335-352 |
A QUALITY MODEL FOR SOCIAL COLLABORATIVE COMPANIES WITH A VALIDATION BASED ON GIOIA METHODOLOGY 10.24874/IJQR18.02-01 |
7. Victoriia Overchuk, Viktor Zvonar, Olena Koval, Olena Kyselova, Mykhailo Goncharenko | 433-444 |
CHANGES IN HUMAN CAPITAL CAUSED BY THE RUSSIAN-UKRAINIAN MILITARY CONFRONTATION 10.24874/IJQR18.02-07 |
9. Manuela Ingaldi, Dorota Klimecka-Tatar | 457-472 |
QUALITY ASSESSMENT OF E-COMMERCE SERVICES IN TERMS OF PROCESS DIGITIZATION 10.24874/IJQR18.02-09 |
10. Urszula Balon, Joanna M. Dziadkowiec, Magdalena Niewczas-Dobrowolska | 473-486 |
KEY PERFORMANCE INDICATORS (KPIs) IN THE QUALITY MANAGEMENT SYSTEM 10.24874/IJQR18.02-10 |
11. Joanna M. Dziadkowiec, Urszula Balon, Magdalena Niewczas-Dobrowolska | 487-500 |
MATURITY OF THE QUALITY MANAGEMENT SYSTEM AND DEALING WITH CRISIS SITUATIONS 10.24874/IJQR18.02-11 |
13. Nikolina Ljepava | 515-530 |
EXAMINING THE ROLE OF PARTICIPANTS' PERSONALITY TRAITS ON DATA QUALITY IN ONLINE PANEL SURVEYS 10.24874/IJQR18.02-13 |
18. Dmitry Sharapov | 603-612 |
WATER CIRCULATION TO IMPROVE THE QUALITY OF PORT ICE MANAGEMENT 10.24874/IJQR18.02-18 |
19. Elena V. Karanina, Vasily M. Karaulov, Aliya V. Konysheva | 613-626 |
THE CONCEPT OF RESILIENCE-DIAGNOSIS OF THE REGIONAL ECOSYSTEM ON THE BASIS OF THE DIGITAL TWIN MODEL 10.24874/IJQR18.02-19 |
20. Soraya Sedkaoui | 627-642 |
ANALYZING THE RELATIONSHIP BETWEEN SERVQUAL MODEL, CUSTOMER SATISFACTION, AND LOYALTY IN ALGERIAN BANKING SECTOR USING PLS-SEM 10.24874/IJQR18.02-20 |