1. Agnieszka Górka-Chowaniec, Adam Popek | 371-386 |
ATTEMPT TO USE THE DEMING CYCLE (PDCA) IN THE PROCESS OF IMPLEMENTING AN INFORMATION SECURITY MANAGEMENT SYSTEM 10.24874/IJQR19.02-01 |
6. Ayça Maden, Sadettin Emre Alptekin | 451-470 |
SOFTWARE QUALITY EVALUATION USING SQUARE SERIES AND SCENARIO-BASED FUZZY COGNITIVE MAP 10.24874/IJQR19.02-06 |
9. Biatna Dulbert Tampubolon, Widia Citra Anggundari, Putty Anggraeni | 499-512 |
LEADERSHIP STYLE ANALYSIS IN ORGANIZATION BASED ON SNI ISO 9001:2015 10.24874/IJQR19.02-09 |
10. Diana Boc-Sînmărghițan, Alina Andreea Dragoescu-Petrica, Daniela Șilindean | 513-520 |
LINGUISTIC DIVERSITY - A BRIDGE BETWEEN DOCTOR AND PATIENT IN QUALITY HEALTHCARE CULTURE 10.24874/IJQR19.02-10 |
15. Edgar Pinheiro, Liliana Ávila | 571-584 |
REDUCING NON-CONFORMITIES UNDER THE TQM PARADIGM: A CASE STUDY 10.24874/IJQR19.02-15 |
18. Zorica Lazic, Milica Grujic, Vladimir Skoric | 627-638 |
QUALITY IN SUPPLY CHAIN MANAGEMENT IN TIMES OF GLOBAL CRISES 10.24874/IJQR19.02-18 |
21. Adam B. Carmer, Uglješa Stankov, Miroslav D. Vujičić, Marko Bajić, Danijela Ciric Lalic, Dejan Masliković | 669-688 |
CO-CREATING SPIRITS TASTING TOURIST EXPERIENCE: A CONCEPTUAL FRAMEWORK 10.24874/IJQR19.02-21 |
22. Maciej Urbaniak, Dominik Zimon, Kateryna Lysenko-Ryba | 689-696 |
EXPECTATIONS TOWARDS SUPPLIERS IN TERMS OF ENSURING AND ENHANCING PRODUCT AND PROCESS QUALITY 10.24874/IJQR19.02-22 |