Volume 12 Number 1 Year - 2018

Number of articles: 15

Current issue

Authors: Slavko Arsovski

1-2

Editorial

Authors: Adriana Vallejo, Efstathios Stefos, Adrián Narváez

3-16

SERVICE QUALITY ANALYSIS OF UNIVERSITIES IN CUENCA, ECUADOR

DOI: 10.18421/IJQR12.01-01

Authors: Jean-Claude Malela-Majika, Busanga Jerome Kanyama, Eeva Maria Rapoo

17-42

IMPROVED SHEWHART-TYPE X CONTROL SCHEMES UNDER NON-NORMALITY ASSUMPTION: A MARKOV CHAIN APPROACH

DOI: 10.18421/IJQR12.01-02

Authors: Anna Makarova, Nataliya Tarasova, Valery Meshalkin, Igor Kukushkin, Evgeniya Kudryavtseva, Rafael Kantyukov, Elena Reshetova

43-62

ANALYSIS OF THE MANAGEMENT SYSTEM IN THE FIELD OF ENVIRONMENTAL PROTECTION OF RUSSIAN CHEMICAL COMPANIES

DOI: 10.18421/IJQR12.01-03

Authors: Taposh Kumar Kapuria, C. L. Karmaker

63-80

CUSTOMER DRIVEN QUALITY IMPROVEMENT OF JUTE YARN USING AHP BASED QFD: A CASE STUDY

DOI: 10.18421/IJQR12.01-04

Authors: Ardeshir Bazrkar, Solyeman Iranzadeh, Naser Feghhi Farahmand

81-94

IDENTIFYING AND SELECTING THE STRATEGIC PROCESS USING THE CROSS-EFFICIENCY APPROACH BASED ON SATISFACTION LEVEL AND EXTENDDED BALANCED SCORECARD

DOI: 10.18421/IJQR12.01-05

Authors: Talknice Saungweme, Nicholas M. Odhiambo

95-110

DEBT DYNAMICS IN ZIMBABWE: REFORMS, TRENDS AND CHALLENGES

DOI: 10.18421/IJQR12.01-06

Authors: Natalia Vasilyeva, Natalia Koteleva, Pavel Ivanov

111-128

QUALITY ANALYSIS OF TECHNOLOGICAL PROCESS CONTROL

DOI: 10.18421/IJQR12.01-07

Authors: Anuj Singla, Inderpreet Singh Ahuja, Amanpreet Singh Sethi

129-146

COMPARATIVE ANALYSIS OF TECHNOLOGY PUSH STRATEGIES INFLUENCING SUSTAINABLE DEVELOPMENT IN MANUFACTURING INDUSTRIES USING TOPSIS AND VIKOR TECHNIQUE

DOI: 10.18421/IJQR12.01-08

Authors: Chijioke Nwachukwu, Helena Chladkova, Olatunji Fadeyi

147-164

STRATEGY FORMULATION PROCESS AND INNOVATION PERFORMANCE NEXUS

DOI: 10.18421/IJQR12.01-09

Authors: Eugenia Pedro, Luis Mendes, Luís Lourenço

165-192

PERCEIVED SERVICE QUALITY AND STUDENTS' SATISFACTION IN HIGHER EDUCATION: THE INFLUENCE OF TEACHING METHODS

DOI: 10.18421/IJQR12.01-10

Authors: Ekaterina Viktorovna Troshkova, Violetta Vitalievna Levshina

193-208

QUALITY MANAGEMENT SYSTEM OF COMPLEX ECONOMIC ENTITY AS ORGANIZATIONAL INNOVATION

DOI: 10.18421/IJQR12.01-11

Authors: Marco Antonio Argoti, Andrés Carrión García

209-226

A NOVEL APPROACH FOR ESTIMATING THE ARL-BIAS SEVERITY OF SHEWHART P-CHARTS

DOI: 10.18421/IJQR12.01-12

Authors: Ana Carolina Martins Rosa, Evandro Eduardo Broday

227-252

COMPARATIVE ANALYSIS BETWEEN THE INDUSTRIAL AND SERVICE SECTORS: A LITERATURE REVIEW OF THE IMPROVEMENTS OBTAINED THROUGH THE APPLICATION OF LEAN SIX SIGMA

DOI: 10.18421/IJQR12.01-13

Authors: Filipe Carvalho, Gilberto Santos, Joaquim Gonçalves

253-276

THE DISCLOSURE OF INFORMATION ON SUSTAINABLE DEVELOPMENT ON THE CORPORATE WEBSITE OF THE CERTIFIED PORTUGUESE ORGANIZATIONS

DOI: 10.18421/IJQR12.01-14