Volume 9 Number 4 Year - 2015

Number of articles: 12



Authors: Dominik Zimon

551-564

IMPACT OF THE IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM ON OPERATING COST FOR SMALL AND MEDIUM-SIZED BUSINESS ORGANIZATIONS AFFILIATED TO A PURCHASING GROUP

Authors: Ladan Hassani, Gholamreza Hashemzadeh

565-576

THE IMPACT OF OVERALL EQUIPMENT EFFECTIVENESS ON PRODUCTION LOSSES IN MOGHAN CABLE & WIRE MANUFACTURING

Authors: Javedhusen Malek, Darshak Desai

577-604

REDUCING REJECTION/REWORK IN PRESSURE DIE CASTING PROCESS BY APPLICATION OF DMAIC METHODOLOGY OF SIX SIGMA

Authors: Luis Fonseca, Vanda Lima, Manuela Silva

605-620

UTILIZATION OF QUALITY TOOLS: DOES SECTOR AND SIZE MATTER?

Authors: Rajesh Kumar Jain, Yogesh Doshit, Tripura Sundari Joshi

621-642

A STUDY OF SERVICE QUALITY OF BLOOD BANKS

Authors: Evanthia Giagloglou, Sasa Brankovic, Ivan Macuzic

643-656

IMPROVING QUALITY OF WORK LIFE THROUGH ELECTROPHYSIOLOGY: AN IDEA ACCEPTED BY INDUSTRY

Authors: Ana Pavlovic, Cristiano Fragassa

657-674

GENERAL CONSIDERATIONS ON REGULATIONS AND SAFETY REQUIREMENTS FOR QUADRICYCLES

Authors: Alexandra Simon, Piotr Kafel, Pawel Nowicki, Marti Casadesus

675-688

THE DEVELOPMENT OF COMPLAINTS HANDLING STANDARDS IN SPA COMPANIES: A CASE STUDY ANALYSIS IN SPAIN

Authors: Ana Stranjancevic, Iva Bulatovic

689-704

CUSTOMER SATISFACTION AS AN INDICATOR OF SERVICE QUALITY IN TOURISM AND HOSPITALITY

Authors: Andrija Petrovic, Zoran Jeremic

705-718

REGULATION AND TRADING WITH GREEN HOUSE EFFECT GASES AND ADVANTAGES OF SERBIA'S ENTRY IN THE EMISSION MARKET

Authors: Galina Romanova, Sergey Romanov, Marina Maznichenko

719-740

QUALITY OF EDUCATION IN TOURISM: CHALLENGES AND INNOVATIVE SOLUTIONS

Authors: Dinh Tran Ngoc Huy

741-746

THE CRITICAL ANALYSIS OF LIMITED SOUTH ASIAN CORPORATE GOVERNANCE STANDARDS AFTER FINANCIAL CRISIS




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