Volume 12 Number 2 Year - 2018

Number of articles: 14



Authors: Veronika Sharok

281-296

ROLE OF SOCIO-PSYCHOLOGICAL FACTORS OF SATISFACTION WITH EDUCATION IN THE QUALITY ASSESSMENT OF UNIVERSITY

DOI: 10.18421/IJQR12.02-01

Authors: Ronald Sukwadi, Muafi, Hendry Putra Sanjaya

297-316

INCORPORATING KANSEI ENGINEERING INTO SERVICE QUALITY TOOLS TO IMPROVE THE AIRLINE SERVICES

DOI: 10.18421/IJQR12.02-02

Authors: Elham Galehdar, Amir Mohammad Fakoor Saghih, Alireza Pooya

317-336

A COMPILATION MODEL FOR THE SELECTION OF QUALITY MANAGEMENT SYSTEM BASED ON THE BENEFITS OF THEIR APPLICATION IN THE AUTOMOTIVE INDUSTRY BY USING DEMATEL FUZZY AND ANALYTIC NETWORK PROCESS

DOI: 10.18421/IJQR12.02-03

Authors: Ming Ha Lee, Michael B.C. Khoo

337-362

ECONOMIC-STATISTICAL DESIGN OF DOUBLE SAMPLING S CONTROL CHART

DOI: 10.18421/IJQR12.02-04

Authors: Hao Anh Nguyen, Hoang Nguyen, Ha Thu Nguyen, Anh Chi Phan, Yoshiki Matsui

363-384

EMPIRICAL STUDY ON THE ROLE OF COLLABORATION IN NEW PRODUCT DEVELOPMENT IN MANUFACTURING COMPANIES

DOI: 10.18421/IJQR12.02-05

Authors: Rahul S Mor, Arvind Bhardwaj, Sarbjit Singh

385-404

BENCHMARKING THE INTERACTIONS AMONG BARRIERS IN DAIRY SUPPLY CHAIN: AN ISM APPROACH

DOI: 10.18421/IJQR12.02-06

Authors: Igor Klopotan, Marina Generalić, Zdravko Mihevc

405-420

PARAMETERS WHICH INFLUENCE EMPLOYEE SATISFACTION IN PUBLIC SECTOR IN THE REPUBLIC OF CROATIA

DOI: 10.18421/IJQR12.02-07

Authors: Juan Carlos Martín, Concepción Román, Clara Gonzaga

421-440

HOW DIFFERENT N-POINT LIKERT SCALES AFFECT THE MEASUREMENT OF SATISFACTION IN ACADEMIC CONFERENCES

DOI: 10.18421/IJQR12.02-08

Authors: Celiane Albuquerque do Nascimento, Evandro Eduardo Broday

441-458

EVALUATION OF THE CAPABILITY OF THE MOBILE PHONE SERVICE IN SOUTHERN BRAZIL THROUGH THE PERCEPTION OF ITS CUSTOMERS

DOI: 10.18421/IJQR12.02-09

Authors: Simonov Kusi-Sarpong, Maria Leonilde Varela, Goran Putnik, Paulo Ávila, John Agyemang

459-486

SUPPLIER EVALUATION AND SELECTION: A FUZZY NOVEL MULTI-CRITERIA GROUP DECISION-MAKING APPROACH

DOI: 10.18421/IJQR12.02-10

Authors: Marija Ivaniš, Nebojša Pavlović

487-500

INTERRELATION OF PERSONAL VALUE SYSTEMS AND ETHICAL BEHAVIOUR OF HIGH-LEVEL HOTEL MANAGEMENT IN CROATIA

DOI: 10.18421/IJQR12.02-11

Authors: Sergei Khokhlov, Eliza Safina, Vladimir Vasiliev

501-516

RISK-ORIENTED APPROACH IMPLEMENTATION IN DEPARTMENTS RANKING AND TEACHING STAFF MOTIVATION

DOI: 10.18421/IJQR12.02-12

Authors: Abu Osman, Ruswiati Saputra, Martino Luis

517-536

EXPLORING MEDIATING ROLE OF INSTITUTIONAL IMAGE THROUGH A COMPLETE STRUCTURAL EQUATION MODELING (SEM): A PERSPECTVE OF HIGHER EDUCATION

DOI: 10.18421/IJQR12.02-13

Authors: Alina-Andreea Dragoescu Urlica, Sandra Stefanović

537-546

ECOLINGUISTIC QUALITIES OF THE OPTIMAL ENGLISH LANGUAGE LEARNING EXPERIENCE

DOI: 10.18421/IJQR12.02-14




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