Volume 12 Number 3 Year - 2018

Number of articles: 14



Authors: Josef Scheuerlein, Helena Chládková, Klaus Bauer

551-572

TRANSFORMATIONAL LEADERSHIP QUALITIES DURING THE FINANCIAL CRISIS - A CONTENT ANALYSIS OF CEOS LETTER TO SHAREHOLDERS

DOI: 10.18421/IJQR12.03-01

Authors: Marina Polyakova, Gennadiy Rubin, Gennadiy Gun, Yulia Danilova

573-592

PRINCIPLES OF MATHEMATICAL MODELING THE CONSENSUS ACHIEVEMENT DURING THE DEVELOPMENT OF REGULATORY DOCUMENTS REQUIREMENTS FOR METAL PRODUCTS

DOI: 10.18421/IJQR12.03-02

Authors: Bashar Al-Majali, Mervat Almhirat

593-608

THE ROLE OF EUROPEAN FOUNDATION FOR QUALITY MANAGEMENT (EFQM) IN IMPROVING PUBLIC SECTOR EFFICIENCY AND IT'S IMPACTS ON CUSTOMER SATISFACTION EMPLOYEES RESULTS AND CORPORATE IMAGE

DOI: 10.18421/IJQR12.03-03

Authors: Ibrahim Badi, Mohamed Ballem, Ali Shetwan

609-624

SITE SELECTION OF DESALINATION PLANT IN LIBYA BY USING COMBINATIVE DISTANCE-BASED ASSESSMENT (CODAS) METHOD

DOI: 10.18421/IJQR12.03-04

Authors: Ardeshir Bazrkar, Siavash Mirzaei Milani, Salar Alavi Nasab

625-638

THE RELATIONSHIP BETWEEN MANAGEMENT COMMITMENT TO SERVICE QUALITY AND ORGANIZATIONAL OUTPUTS CONSIDERING THE MEDIATING ROLE OF EFFECTIVE PARTICIPATION OF EMPLOYEES IN BANKING SERVICES

DOI: 10.18421/IJQR12.03-05

Authors: Tigor Sitorus, Milawati Yustisia

639-654

THE INFLUENCE OF SERVICE QUALITY AND CUSTOMER TRUST TOWARD CUSTOMER LOYALTY: THE ROLE OF CUSTOMER SATISFACTION

DOI: 10.18421/IJQR12.03-06

Authors: Mohd Rizaimy Shaharudin, Siti Fairuza Hassam, Jamaludin Akbar, Nik Ramli Nik Abdul Rashid, Noor Fatihah Natashabih Mohd Noor

655-676

DETERMINANTS OF ISO 9001 QUALITY MANAGEMENT SYSTEM EFFECTIVENESS AMONGST ELECTRICAL AND ELECTRONICS MANUFACTURING FIRMS IN MALAYSIA

DOI: 10.18421/IJQR12.03-07

Authors: Alexander Zuñiga-Collazos, Marysol Castillo-Palacio, Raul Andrñs Tabarquino-Muñoz, Esperanza Collazos-Zuñiga

677-688

PROCESS INNOVATIONS IN TOURIST COMPANIES

DOI: 10.18421/IJQR12.03-08

Authors: Todor Kundurzhiev, Yanka Prodanova, Milena Yancheva-Stoicheva, Nevena Tsacheva, Lidia Hristova

689-702

OWNERSHIP OF MEDICAL INSTITUTIONS IN BULGARIA - IMPACT ON THE QUALITY OF WORKING LIFE OF WORKERS

DOI: 10.18421/IJQR12.03-09

Authors: Carme Martínez-Costa, Júlia Pladevall Viladecans, Marta Mas-Machuca, Frederic Marimon

703-722

BEHAVIORAL PROFILES OF CONSUMERS OF ONLINE TRAVEL AGENCIES

DOI: 10.18421/IJQR12.03-10

Authors: Tanja Radošević, Goran Bulatović, Ljiljana Bulatović

723-740

QUALITY OF LIFE SHOWN IN CORRELATIONS BETWEEN SIGNIFICANT SOCIO-PERSONAL VALUES OF STUDENTS AND EMPLOYEES AND THEIR ATTITUDES TOWARDS CHANGE

DOI: 10.18421/IJQR12.03-11

Authors: Branko Vučijak, Mugdim Pašić, Jelena Jovanović, Altin Idrizi, Thaqi Xhevdet, Eldar Kurbanov, Hadis Bajrić, Edin Kadrić, Ranka Gojković

741-756

PRACTICES IN ENTREPRENEURSHIP EDUCATION IN SOUTH EAST EUROPE AND RUSSIA

DOI: 10.18421/IJQR12.03-12

Authors: Michela Poli, Davide Cornolti, Silvia Pardini, Giorgio Iervasi

757-772

HOW AND WHY TO IMPLEMENT A PERFORMANCE MANAGEMENT SYSTEM IN PUBLIC RESEARCH INSTITUTIONS: THE APPROACH AND THE EXPERIENCE OF A LARGE MULTIDISCIPLINARY ITALIAN CENTRE

DOI: 10.18421/IJQR12.03-13

Authors: Felipe Vannucchi de Camargo, João Pedro Teixeira Peixoto de Queiroz, Antonio Carlos de Figueiredo Silveira, Tassio Fernando Pezzin Pin, Judenor Marchioro, Massimiliano Vaccari

773-788

RETROSPECT OF THE INFLUENCE OF TRANSPORTATION IN THE DELIVERED QUALITY OF PALLETIZED PRODUCT

DOI: 10.18421/IJQR12.03-14




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