Authors: José Luís Pereira, Marco Costa

769-782

FROM NOSQL DATABASES TO DECISION SUPPORT SYSTEMS: DEVELOPING A BUSINESS INTELLIGENCE SOLUTION

DOI: 10.24874/IJQR13.04-01

Authors: José Luís Pereira, António Paulo Freitas

783-796

TOWARDS A CHARACTERIZATION OF BPM TOOLS' SIMULATION SUPPORT: THE CASE OF BPMN PROCESS MODELS

DOI: 10.24874/IJQR13.04-02

Authors: Júlio C. Magalhães, Anabela C. Alves, Nélson Costa, Ana Rita Rodrigues

797-810

IMPROVING PROCESSES IN A POSTGRADUATE OFFICE OF A UNIVERSITY THROUGH LEAN OFFICE TOOLS

DOI: 10.24874/IJQR13.04-03

Authors: Luis Miguel Fonseca, William Esteves, Valentina Mihaela Ghinea, Ramona Elena Cantaragiu

811-822

MAPPING OF ORGANIZATIONAL MODELS IN PORTUGUESE COMPANIES

DOI: 10.24874/IJQR13.04-04

Authors: Marcelo F.N. Henriques, António A.C. Vieira, Luís M.S, Dias, Guilherme A.B. Pereira, José A. Oliveira

823-836

ANALYSIS OF AN ELEVATOR SYSTEM USING DISCRETE EVENT SIMULATION: CASE STUDY

DOI: 10.24874/IJQR13.04-05

Authors: Teresa Pereira, Fernanda A. Ferreira, Catarina Araújo

837-848

A MULTICRITERIA DECISION MODEL FOR THE SELECTION OF AN INFORMATION SYSTEM FOR A LOGISTICS COMPANY USING MMASSI/IT

DOI: 10.24874/IJQR13.04-06

Authors: Teresa Pereira, Elisabete Dias, Dalila B. M. M. Fontes

849-862

A MCDA MODEL FOR OLIVE OIL SUPPLIER SELECTION USING MACBETH

DOI: 10.24874/IJQR13.04-07

Authors: António Pires, Paulo Ávila, Goran Putnik, Leonilde Varela, Maria Manuela Cruz-Cunha, Rita Caldeira

863-874

THE POTENTIAL OF VALUE ANALYSIS APPLICATION IN THE FURNITURE INDUSTRY - A CASE STUDY AT IKEA

DOI: 10.24874/IJQR13.04-08

Authors: Dennis Bakir, Florian Engels, Jennifer Bakir

875-886

INNOVATORS 5 FORCES APPROACH TO INCREASE THE STRATEGIC ACCURACY OF TECHNOLOGICAL SME-INNOVATIONS

DOI: 10.24874/IJQR13.04-09

Authors: António Duarte Santos, Nelson Tavares da Silva, Guilherme Castela

887-900

A COSTATIS APPROACH TO BUSINESS SUSTAINABILITY IN TURBULENT ENVIRONMENTS FROM 2008 TO 2014

DOI: 10.24874/IJQR13.04-10

Authors: Bruno Cretú, Dalila B. M. M. Fontes, Seyed Mahdi Homayouni

901-914

A GENETIC ALGORITHM FOR A MULTI-PRODUCT DISTRIBUTION PROBLEM

DOI: 10.24874/IJQR13.04-11

Authors: Elena V. Sofina

915-930

AGRICULTURAL LAND-USE OPTIMIZATION BY FARMS BASED ON QUALITY MANAGEMENT: LINES OF RESEARCH

DOI: 10.24874/IJQR13.04-12

Authors: Abdilbaet A. Mamasydykov, Murat Z. Abdiev, Gulumkan M. Attokurova, Oyenbek E. Abrakhmanov

931-946

DEVELOPMENT OF EXPORT POTENTIAL OF PROCESSING COMPANIES ON THE CLUSTER BASIS WITH THE HELP OF QUALITY MANAGEMENT

DOI: 10.24874/IJQR13.04-13

Authors: Julia V. Ragulina

947-966

QUALITY MANAGEMENT IN THE AGRO-INDUSTRIAL COMPLEX ON THE BASIS OF TERRITORIAL-SECTORAL PLACEMENT AND SCIENTIFIC & TECHNICAL DEVELOPMENT

DOI: 10.24874/IJQR13.04-14

Authors: José Pedro Domingues, Angélica Mufato Reis, Luis Miguel Fonseca, Paulo Ávila, Goran Putnik

967-986

THE ADDED VALUE OF THE ISO 9001:2015 INTERNATIONAL STANDARD FROM AN AUDITORS' PERSPECTIVE: A CB-SEM BASED EVALUATION

DOI: 10.24874/IJQR13.04-15

Authors: Leonilde Varela, Gabriela Amaral, Sofia Pereira, Diogo Machado, António Falcão, Rita A. Ribeiro, Emanuel Sousa, Jorge A. Santos, Alfredo F. Pereira, Goran D. Putnik, Luís Ferreira, Cátia Alves

987-1004

DECISION SUPPORT VISUALIZATION APPROACH IN TEXTILE MANUFACTURING A CASE STUDY FROM OPERATIONAL CONTROL IN TEXTILE INDUSTRY

DOI: 10.24874/IJQR13.04-16

Authors: Ana Sofia Rodrigues, João Ferreira, Pedro Sousa, Carla Quintas, Márcia Amorim, Arlete Carvalho, Filipe Carvalho, Mara Rocha, Linda Saraiva

1005-1020

ATTRACTIVENESS, LOYALTY AND STUDENT SATISFACTION IN POLYTECHNIC INSTITUTE OF VIANA DO CASTELO, PORTUGAL

DOI: 10.24874/IJQR13.04-17

Authors: Marcelo Oliveira, Samuel Batista, Dércio Reis, Gabriela Veroneze, Raíssa Maciel

1021-1036

APPLICATION OF FMEA FOR IMPROVEMENT IN THE MANUFACTURING PROCESS OF MOBILE PHONES IN A FACTORY OF THE INDUSTRIAL POLE OF MANAUS

DOI: 10.24874/IJQR13.04-18

Authors: Subrata Talapatra, Gilberto Santos, Kutub Uddin, Filipe Carvalho

1037-1054

MAIN BENEFITS OF INTEGRATED MANAGEMENT SYSTEMS THROUGH LITERATURE REVIEW

DOI: 10.24874/IJQR13.04-19

Authors: José Carlos Sá, Antóno Amaral, Luís Barreto, Filipe Carvalho, Gilberto Santos

1055-1070

PERCEPTION OF THE IMPORTANCE TO IMPLEMENT ISO 9001 IN ORGANIZATIONS RELATED TO PEOPLE LINKED TO QUALITY - AN EMPIRICAL STUDY

DOI: 10.24874/IJQR13.04-20