INCLUSIVE LEADERSHIP AND EMPLOYEE PERSONAL BRANDING AS DRIVERS OF ORGANIZATIONAL QUALITY IN CREATIVE INDUSTRIES: AN EMPLOYER PERSPECTIVE


Agnieszka Walczak-Skałecka, Beata Zatwarnicka-Madura

Abstract: This study aimed to determine how a manager's attitude influences the likelihood of supporting employee personal brand (PB) development in the creative industries. Twelve semi-structured in-depth interviews were conducted with CEOs of creative industry organizations, and a hybrid coding approach was applied. Within the framework of narrative identity theory, personal branding plays a significant role in the creative industries by enhancing the value of ideas and projects and reinforcing the authentic image of creative professionals. The ability to develop a PB is highly dependent on the manager's attitude and leadership style. Psychological safety, fostered by employee involvement in decision-making and creative autonomy, is a key element of inclusive leadership that supports both creative potential and PB development. The results confirm the key role of managers in creating an organizational climate that fosters inclusivity. The study also reveals that barriers to PB development may arise not only from the manager's attitude but also from the employee's own stance.

Keywords: inclusive leadership, personal branding, creative industries, organizational performance, employer perspective

DOI: 10.24874/IJQR20.03-13

Recieved: 29.01.2026  Accepted: 14.07.2026  UDC:

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