1. Slavko Arsovski | 1-2 |
Editorial |
2. Adriana Vallejo, Efstathios Stefos, Adrián Narváez | 3-16 |
SERVICE QUALITY ANALYSIS OF UNIVERSITIES IN CUENCA, ECUADOR 10.18421/IJQR12.01-01 |
3. Jean-Claude Malela-Majika, Busanga Jerome Kanyama, Eeva Maria Rapoo | 17-42 |
IMPROVED SHEWHART-TYPE X CONTROL SCHEMES UNDER NON-NORMALITY ASSUMPTION: A MARKOV CHAIN APPROACH 10.18421/IJQR12.01-02 |
5. Taposh Kumar Kapuria, C. L. Karmaker | 63-80 |
CUSTOMER DRIVEN QUALITY IMPROVEMENT OF JUTE YARN USING AHP BASED QFD: A CASE STUDY 10.18421/IJQR12.01-04 |
7. Talknice Saungweme, Nicholas M. Odhiambo | 95-110 |
DEBT DYNAMICS IN ZIMBABWE: REFORMS, TRENDS AND CHALLENGES 10.18421/IJQR12.01-06 |
8. Natalia Vasilyeva, Natalia Koteleva, Pavel Ivanov | 111-128 |
QUALITY ANALYSIS OF TECHNOLOGICAL PROCESS CONTROL 10.18421/IJQR12.01-07 |
10. Chijioke Nwachukwu, Helena Chladkova, Olatunji Fadeyi | 147-164 |
STRATEGY FORMULATION PROCESS AND INNOVATION PERFORMANCE NEXUS 10.18421/IJQR12.01-09 |
11. Eugenia Pedro, Luis Mendes, Luís Lourenço | 165-192 |
PERCEIVED SERVICE QUALITY AND STUDENTS' SATISFACTION IN HIGHER EDUCATION: THE INFLUENCE OF TEACHING METHODS 10.18421/IJQR12.01-10 |
12. Ekaterina Viktorovna Troshkova, Violetta Vitalievna Levshina | 193-208 |
QUALITY MANAGEMENT SYSTEM OF COMPLEX ECONOMIC ENTITY AS ORGANIZATIONAL INNOVATION 10.18421/IJQR12.01-11 |
13. Marco Antonio Argoti, Andrés Carrión García | 209-226 |
A NOVEL APPROACH FOR ESTIMATING THE ARL-BIAS SEVERITY OF SHEWHART P-CHARTS 10.18421/IJQR12.01-12 |
14. Ana Carolina Martins Rosa, Evandro Eduardo Broday | 227-252 |
COMPARATIVE ANALYSIS BETWEEN THE INDUSTRIAL AND SERVICE SECTORS: A LITERATURE REVIEW OF THE IMPROVEMENTS OBTAINED THROUGH THE APPLICATION OF LEAN SIX SIGMA 10.18421/IJQR12.01-13 |