1. Slavko Arsovski | 243-244 |
Editorial |
2. Jasmina Dedić, Dragan Lazarević, Bogdan Nedić, Milan Mišić, Živče Šarkočević | 245-260 |
DEVELOPMENT OF THE MATHEMATICAL MODEL FOR SURFACE TOPOGRAPHY QUALITY DETERMINATION AT THE END MILLING PROCESS 10.18421/IJQR11.02-01 |
3. Zuhair A. Al-Hemyari, Abdullah M. Al-Sarmi | 261-278 |
HEIS QUALITY IMPROVEMENT THROUGH STUDENTS AND ACADEMIC STAFF'S PERCEPTION: DATA ANALYSIS AND ROBUSTNESS OF THE RESULTS 10.18421/IJQR11.02-02 |
4. Chijioke Nwachukwu, Helena Chladkova, Pavel Zufan | 279-294 |
EMPIRICAL ASSESSMENT OF MICROFINANCE BANKS IN NIGERIA USING EFQM EXCELLENCE MODEL 10.18421/IJQR11.02-03 |
5. Samson Oludapo, Fadzline Puteri, Jack Kie Cheng | 295-314 |
DEVELOPMENT OF PERFORMANCE MODEL FOR QUALITY AND PROCESS IMPROVEMENT IN BUSINESS PROCESS SERVICE INDUSTRY 10.18421/IJQR11.02-04 |
6. Miriam Jankalová, Lukáš Vartiak | 315-330 |
IDENTIFICATION OF BASES FOR EVALUATION OF THE BUSINESS EXCELLENCE STATUS IN RELATION TO THE CSR CONCEPT 10.18421/IJQR11.02-05 |
7. Amare Matebu Kassa | 331-344 |
APPLICATION OF DECISION MAKING WITH UNCERTAINTY TECHNIQUES: A CASE OF PRODUCTION VOLUME OF MAIZE IN ETHIOPIA 10.18421/IJQR11.02-06 |
8. Jigar Doshi, Darshak Desai | 345-360 |
APPLICATION OF FAILURE MODE & EFFECT ANALYSIS (FMEA) FOR CONTINUOUS QUALITY IMPROVEMENT - MULTIPLE CASE STUDIES IN AUTOMOBILE SMES 10.18421/IJQR11.02-07 |
9. Cristiano Fragassa | 361-378 |
ENGINEERING DESIGN OPTIMIZATION OF HEEL TESTING EQUIPMENT IN THE EXPERIMENTAL VALIDATION OF SAFE WALKING 10.18421/IJQR11.02-08 |
10. Elena Syrtsova, Olga Tokmakova, Irina Merkulova, Olga Sinitsyna | 379-396 |
E-LEARNING SYSTEM DEVELOPMENT IN ACCORDANCE WITH THE REQUIREMENTS OF EFQUEL: VYATKA STATE UNIVERSITY EXPERIENCE 10.18421/IJQR11.02-09 |
11. Arun Vijay Subbarayalu, Ahmed Al Kuwaiti | 397-418 |
DEVELOPMENT OF A SIX SIGMA RATING SCALE FOR MEASURING THE QUALITY OF WORK LIFE OF TEACHING STAFF WORKING IN SAUDI UNIVERSITIES 10.18421/IJQR11.02-10 |
12. Biljana Rondović, Julija Cerović, Tamara Đuričković, Boban Melović | 419-436 |
THE IMPORTANCE OF OBSERVING THE DIFFERENCE IN WEBSITE EVALUATIONS OBTAINED FROM DIFFERENT PERSPECTIVES 10.18421/IJQR11.02-11 |
13. Nguyen Thi Duc Nguyen, Nguyen Quoc Chinh | 437-456 |
EXPLORING CRITICAL FACTORS FOR SUCCESSFULLY IMPLEMENTING LEAN MANUFACTURING AT MANUFACTURING COMPANIES IN VIETNAM 10.18421/IJQR11.02-12 |
14. Bacel Mikhael Alasas, Sofia Ishkildina, Sergey Zvonov, Dmitriy Antipov, Natalia Ushanova, Elena Demidenko | 457-468 |
EVALUATION OF THE QUALITY OF THE PROCESS BY MEASURING THE INDEX OF OPPORTUNITIES 10.18421/IJQR11.02-13 |
15. Katarina Kanjevac Milovanović | 469-486 |
IMPACT OF QUALITY AND SAFETY PRODUCT ON COMPETITIVENESS 10.18421/IJQR11.02-14 |