1. M.T. Sawant , J.S. Bag | 1-7 |
QUALITY IMPROVEMENT THROUGH AUTOMATION OF PRODUCT DESIGN PROCESS IN A MANUFACTURING ORGANIZATION |
2. B.E. Narkhede, R.S. Nehete, S. K. Mahajan | 9-22 |
EXPLORING LINKAGES BETWEEN MANUFACTURING FUNCTIONS, OPERATIONS PRIORITIES AND PLANT PERFORMANCE IN MANUFACTURING SMES IN MUMBAI |
3. Katarina Pavlovic, Vojislav Bozanic | 23-28 |
LEAN AND SIX SIGMA CONCEPTS APPLICATION IN PHARMACEUTICAL INDUSTRY |
4. Petnji Yaya Luc Honore, Marimon Frederic, Casadesus Marti | 29-40 |
INVESTIGATING DISCREPANCIES BETWEEN E-SERVICES IMPLEMENTING OR NOT ISO 9001: CUSTOMERS' OUTLOOK IN THE BACKDROP OF E-SERVICES IN CATALONIA (SPAIN) |
6. Zora Arsovski, Dragana Rejman Petrovic, Igor Milanovic, Vladimir Rankovic, Zoran Kalinic | 47-53 |
MEASURING THE DATA MODEL QUALITY IN THE ESUPPLY CHAINS |
7. Alireza Rajabipoor Meybodi | 55-61 |
MEASURING SERVICE QUALITY USING SERVQUAL MODEL: A CASE STUDY OF BROKERAGE OFFICES IN IRAN |
8. Konstantinos St.Kousouris, George J.Besseris | 63-70 |
QUALITY IMPROVEMENT THROUGH AUTOMATION OF PRODUCT DESIGN PROCESS IN A MANUFACTURING ORGANIZATION |
9. Golam Kabir | 71-79 |
THIRD PARTY LOGISTIC SERVICE PROVIDER SELECTION USING FUZZY AHP AND TOPSIS METHOD |
10. Mekonnen Liben Nekere, Ajit Pal Singh | 81-97 |
OPTIMIZATION OF ALUMINIUM BLANK SAND CASTING PROCESS BY USING TAGUCHI'S ROBUST DESIGN METHOD |