Abstract: Uncertain dynamism in changing the internal and external needs of consumers of oil products inevitably entails the need to transform the structural correspondence between the capabilities of oil product supply enterprises and market demands in terms of the price factor and quality characteristics of oil products. The purpose of the study is to develop methodological approaches to the elemental structuring of quality management through information support for the activities of enterprises supplying petroleum products. The authors of the article propose a step-by-step model that integrates the parameters of the oil product supply enterprises' management system and allows for a multifaceted analysis of the achieved effect of improving the oil product supply quality. The proposed model reflects the interdependence of price and volume factors, including changes in sales prices, the cost of oil products surplus; railway tariffs of primary logistics, purchase prices of oil products, volume, sales structure, product basket.
Keywords: quality of oil products supply, quality management, information support, management system, multifactor model, information support, factors, gross revenue, effect, analysis
DOI: 10.24874/IJQR16.02-10
Recieved: 30.05.2021 Accepted: 05.10.2021 UDC: 005.6
Reads: 1328