Abstract: In this paper from the assessments: the satisfaction of the citizens with the services PUC "Waterworks and Sewerage" and the total time interruption in water supply, appreciating their importance, we carried out the assessment of the implemented IMS PUC "Waterworks and Sewerage" in Kragujevac.
Keywords: quality of life, production of water, distribution of water, IMS
DOI: 10.18421/IJQR11.01-12
Recieved: 02.07.2016 Accepted: 28.11.2016 UDC: 005.33:628.1
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