Abstract: The paper analyses the approaches to implementation and improvement of services quality in the area of human medicine in Slovak health-service institutions.
Keywords: Total quality management, Models of quality management system applicable in health-care, Improvement of the population's health state, Health-care system, Indicators of quality
DOI:
Recieved: 17.09.2008 Accepted: 22.10.2008 UDC: 005:614
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