EQUALDISTRIBUTION OF KNOWLEDGE-CONDITION FOR SUCCESSFUL PROCESS APPROACH


M. J. Perovic, R. Luburic

Abstract: Training and qualifying are important request of international standards of ISO 9000 series, but also of other management enviroment ISO 14000 and work safety ISO 18000 standards. The paper points on significance of training and qualifying especialy on equaldistribution of knowledge in an organization. The paper also emphasiyes the connection between training and qualifying and processes, and points on the robe of management in process off all training of staff and members of management. Training of staff depends on management as well as the level of knowledge. Process improvement is knowledge dependant, and survival of organization is improvement dependant.

Keywords: Knowledge,process,QMS

DOI:

Recieved: 25.09.2008  Accepted: 01.11.2008  UDC: 005.6

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