Abstract: The World Class Manufacturing (WCM) is a contemporary concept that is applied by the world leaders in the business. In this concept, one of the nine pillars is directly re lated to the quality and the other eight are related to it indirectly. That is why is very important to investigate relations between this concept and concept of model of quality. In the end of this paper are appointed the examples of best practice.
Keywords: World Class Manufacturing, quality, model of quality
Recieved: 15.06.2011 Accepted: 18.11.2011 UDC: 005:658.56