LEADERSHIP STYLE ANALYSIS IN ORGANIZATION BASED ON SNI ISO 9001:2015


Biatna Dulbert Tampubolon, Widia Citra Anggundari, Putty Anggraeni

Abstract: The latest version of ISO 9001: 2015 covers additional organizational requirements such as leadership engagement. The purpose of this study was to measure the effect of leadership style based on ISO 9001:2015 on the performance of a company or organization. The sample was 139 individuals in various companies both private and government. The analysis technique uses multiple linear regression. The result is that not all indicators of leadership style have a significant effect on company performance. There are four indicators of leadership style that have a significant or significant effect on the performance of a company because it has a sig value. or p-value < .05. The four indicators that have a significant effect are commitment, sense of responsibility and authority, organizational knowledge, and competence. The indicator that has the highest contribution or level of importance is commitment, followed by a sense of responsibility and authority, organizational knowledge and competence.

Keywords: Leadership, Standard, Organization, SNI ISO 9001:2015

DOI: 10.24874/IJQR19.02-09

Recieved: 26.06.2024  Accepted: 10.01.2025  UDC:

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