NEW MODEL FOR QUANTIFICATION OF ICT DEPENDABLE ORGANIZATIONS RESILIENCE

Zora Arsovski, Slavko Arsovski, Aleksandar Aleksic, Miladin Stefanovic, Sonja Grubor

Abstract: Business environment today demands high reliable organizations in every segment to be competitive on the global market. Beside that, ICT sector is becoming irreplaceable in many fields of business, from the communication to the complex systems for process control and production. To fulfill those requirements and to develop further, many organizations worldwide are implementing business paradigm called - organizations resilience. Although resilience is well known term in many science fields, it is not well studied due to its complex nature. This paper is dealing with developing the new model for assessment and quantification of ICT dependable organizations resilience.

Keywords: Resilience, ICT dependable organizations, Quantification model

DOI:

Recieved: 15.11.2010  Accepted: 15.12.2010  UDC: 007

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