ROLE OF RESPONSIBILITY IN THE QUALITY MANAGEMENT SYSTEM

Zdravko Krivokapić, Miladin Stefanović

Abstract: This manuscript is focused on the role of responsibility in concept of quality management. Some open questions are: Does development of standards influenced on improvement in implementation or only shifted the focus of responsibility? To which extent focus of standards on management responsibility contributed clear, full responsibility. Using morphology of responsibility we can prove that better implementation of management system as well as responsibility have clear contribution to better and more quality result, which is goal of all stakeholders.

Keywords: Quality management system; Responsibility; Morphology of responsibility; ISO 9001

DOI: 10.24874/IJQR14.03-10

Recieved: 05.09.2019  Accepted: 14.02.2020  UDC: 005.6

Reads: 1328   

Download document

---